Terms of service

Terms of Service

Last updated: September 14, 2026

OVERVIEW

Welcome to AAOO.

The terms “we,” “us,” and “our” refer to AAOO. AAOO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

AAOO is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover matters including warranties, liability, purchases, payments, shipping, and use of the Services.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

Our Privacy Policy is available on our website.

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any minor dependents under your supervision to use the Services.

To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account to another person without our permission.


SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display and describe the products and services offered through our online store.

However, product colors, appearance, dimensions, packaging, or other characteristics may vary depending on your device, screen settings, photography, lighting, manufacturing updates, or other factors.

We do not guarantee that the appearance or quality of any product purchased through the Services will exactly match how it appears on your screen.

All product descriptions, prices, specifications, and availability are subject to change at any time without notice.

We reserve the right to discontinue products or limit the quantities of products offered to any person, geographic region, or jurisdiction where permitted by law.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from AAOO.

AAOO reserves the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock errors, unauthorized payment activity, or other legitimate business or legal reasons.

Your order is not considered accepted until payment has been successfully processed and we have confirmed the order.

Please review your order carefully before submitting it.

Once an order has entered processing or has been shipped, we may be unable to modify or cancel it.

If we need to make a material change to or cancel an order, we will attempt to contact you using the email address, billing information, or other contact details provided at checkout.

Purchases are subject to our Return & Refund Policy, which is available on our website.

You represent that purchases made through the Services are for lawful purposes.


SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and offers may change without notice.

The price charged for a product or service will generally be the price displayed at the time the order is submitted, subject to correction of obvious errors.

Unless otherwise expressly stated, displayed prices may not include:

  • Shipping charges
  • Handling charges
  • Customs duties
  • Import taxes
  • VAT
  • Local taxes or fees

The final amount payable will be displayed during checkout before payment is completed.

Prices displayed on our online store may differ from prices offered through third-party channels or other sales platforms.

From time to time, we may offer promotions that are subject to separate terms and conditions.

If there is a conflict between the terms of a specific promotion and these Terms of Service, the specific promotion terms will apply to that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all transactions.

You represent and warrant that you are authorized to use the payment method provided and that the information you submit is accurate.


SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times displayed on our website are estimates only and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Peak shopping periods
  • Local delivery disruptions
  • Incorrect or incomplete shipping information

We are not responsible for delays caused solely by third-party carriers, customs authorities, or other events outside our reasonable control, except where applicable law provides otherwise.

Risk of loss or damage will transfer in accordance with applicable law and the delivery terms that apply to your order.

Nothing in this section is intended to remove or limit any mandatory consumer rights that cannot legally be waived.

Additional information about delivery times, destinations, tracking, duties, and shipping costs can be found in our Shipping Policy.


SECTION 6 - INTELLECTUAL PROPERTY

The Services, including website design, original text, graphics, photographs, videos, audio, software, layouts, and other original content, may be protected by copyright, trademark, and other intellectual property laws.

Such content may be owned by AAOO, our licensors, suppliers, service providers, or other respective rights holders.

These Terms allow you to use the Services for personal and lawful purposes only.

Unless expressly permitted, you may not:

  • Reproduce
  • Republish
  • Distribute
  • Modify
  • Sell
  • License
  • Create derivative works from
  • Commercially exploit

our original website content without prior written permission.

Any third-party trademarks, brand names, logos, product names, images, or other intellectual property remain the property of their respective owners.

Reference to third-party brands does not by itself imply sponsorship, authorization, endorsement, affiliation, or partnership unless expressly stated.

Shopify’s name, logos, products, services, and related trademarks remain the property of Shopify and its applicable rights holders.


SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, features, applications, or services operated by third parties.

We do not necessarily monitor or control those third-party tools.

Such tools may be provided on an “as is” and “as available” basis.

Your use of third-party tools is subject to the terms and policies of the applicable third-party provider.

We are not responsible for the operation, availability, accuracy, or security of third-party tools except to the extent required by applicable law.

We may introduce new tools, features, or resources in the future, and such features will form part of the Services where applicable.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites, services, or content.

We are not responsible for evaluating or guaranteeing the accuracy, security, availability, legality, or content of third-party websites.

If you choose to access a third-party website, you do so at your own discretion.

Please review the third party’s terms, policies, and practices before entering into any transaction.

Questions or complaints relating to third-party products or services should generally be directed to the applicable third party.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

AAOO is powered by Shopify, which provides technology and infrastructure that enables us to operate the Services.

However, purchases made through our store are transactions directly between you and AAOO.

Shopify is not the seller of the products offered by AAOO and is not responsible for fulfilling our customer orders, handling our refunds, or providing customer support for purchases from AAOO.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for losses arising solely from transactions between you and AAOO.

Nothing in this section limits any rights you may have directly against Shopify under applicable law or under a separate agreement between you and Shopify.


SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available on our website.

Because our store is hosted and supported by Shopify, Shopify may process certain personal information relating to your use of the Services in order to provide, secure, and improve its services.

Information you provide may also be processed by payment processors, shipping providers, analytics providers, fraud-prevention providers, and other service providers where necessary to operate our store.

Some service providers may process information in countries other than your country of residence.

Please review our Privacy Policy for more information about how personal information is collected, used, shared, and protected.


SECTION 11 - FEEDBACK

If you submit reviews, ideas, suggestions, comments, feedback, proposals, photographs, or other content to us (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that Feedback where reasonably necessary to operate, improve, promote, or provide the Services.

You represent that you own or have the necessary rights to submit such Feedback.

You must disclose any material compensation or incentive received in connection with Feedback where required by law.

Feedback must not infringe the rights of third parties, including copyright, trademark, privacy, publicity, or other proprietary rights.

Feedback must not contain unlawful, abusive, defamatory, obscene, malicious, or harmful material.

We may moderate, edit, refuse, or remove Feedback where reasonably appropriate.

You are responsible for the accuracy and legality of Feedback you submit.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to matters such as:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping charges
  • Delivery estimates
  • Product specifications

We reserve the right to correct errors, update information, or cancel an order where information was materially inaccurate, subject to applicable law.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you.


SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations
  • Infringe intellectual property rights
  • Commit fraud or misrepresentation
  • Harass, threaten, abuse, or harm another person
  • Transmit malicious code
  • Attempt unauthorized access
  • Collect personal information unlawfully
  • Engage in phishing, spam, or fraudulent activity
  • Circumvent security systems
  • Interfere with the operation of the Services
  • Impersonate another person or organization
  • Misuse promotions, discounts, accounts, or payment systems

You may not use automated tools, scraping technologies, bots, agents, or other automated systems to access or extract information from the Services where such activity violates our technical restrictions, these Terms, or applicable law.

We may restrict, suspend, or terminate access where we reasonably believe the Services are being misused.


SECTION 14 - AUTOMATED AGENTS

If you use automated software, artificial intelligence agents, bots, or other automated systems to interact with the Services, such systems must comply with applicable law and with reasonable technical restrictions imposed by the Services.

Automated systems must not:

  • Misrepresent themselves as human users where identification is required
  • Circumvent CAPTCHAs or similar safeguards
  • Bypass security measures
  • Attempt unauthorized access
  • Conceal malicious or unauthorized automated activity

We may restrict automated access where necessary to protect security, customers, infrastructure, or lawful business operations.


SECTION 15 - TERMINATION

We may suspend or terminate your access to all or part of the Services if you materially violate these Terms, engage in unlawful activity, misuse the Services, or create security or fraud risks.

Where appropriate and legally required, we will provide notice.

Termination does not affect obligations or liabilities that arose before termination.

Sections that by their nature should survive termination, including provisions relating to intellectual property, liability, indemnification, privacy, and dispute resolution, will continue to apply.


SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Services will always be uninterrupted
  • The Services will always be error-free
  • All content will always be accurate or complete
  • Every feature will always remain available

Nothing in these Terms excludes any warranty, consumer protection, or statutory right that cannot legally be excluded.


SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, AAOO and its service providers will not be liable for indirect, incidental, punitive, special, or consequential losses arising from use of the Services.

This may include losses such as lost profits, lost revenue, or loss of data.

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In jurisdictions that do not allow certain limitations of liability, our liability will be limited only to the maximum extent permitted by applicable law.


SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless AAOO and our affiliates, employees, contractors, service providers, and licensors from third-party claims arising from:

  1. Your material breach of these Terms
  2. Your unlawful use of the Services
  3. Your infringement of another party’s rights

This obligation will not apply where prohibited by applicable law.


SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

If necessary, the invalid portion will be severed without affecting the validity of the remaining provisions.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies incorporated by reference, constitute the agreement governing your use of the Services, subject to any mandatory rights provided by applicable law.


SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent is legally permitted to be required.

We may assign or transfer our rights and obligations in connection with a business transfer, restructuring, sale, merger, or similar transaction, subject to applicable law.


SECTION 22 - GOVERNING LAW

These Terms of Service will be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which AAOO operates, except where mandatory consumer protection laws provide otherwise.

If you are a consumer, you may also have rights under the laws of your country or region of residence.

Nothing in these Terms is intended to deprive you of mandatory legal protections available under applicable consumer law.


SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.


SECTION 24 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service on this page.

We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or policies.

Where required by law, we will provide appropriate notice of material changes.

The revised Terms will become effective on the date stated in the updated version.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.


SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

AAOO
Email: support@aaoolux.com
Location: Taiwan

For questions regarding orders, shipping, returns, refunds, or other customer service matters, please contact us at:

support@aaoolux.com